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1.1) NEWTOON offers resistant and high quality customized crystal sticker. Through the website www.hyena.it, puts on sale custom adhesive products according to customers' tastes, made with the brand HYENA.IT.
1.2) NEWTOON stipulates a contract with its customers by virtue of which, towards a payment generated by an e-commerce"shopping cart”, realize and sells adhesives suitable according to the type of motorcycle, quad and kart.
1.3) The consumer chooses the graphic to be reported on the stickers from those proposed on the site www.hyena.it or he can signal to the staff a personal graphic. He chooses the most suitable type from those available and finally he adds the texts and decides the colors.
1.4) NEWTOON realize the kit according to the instructions provided by the consumer and confirmed by the receipt of the order confirmation forwarded to the email address communicated by the buyer himself, and also it will ensure its delivery.
1.5) The digital printing allows you to create infinite shades of color. However, it is difficult, and sometimes impossible, to accurately reproduce the original colors of the bikes. That being stated, we decline any responsibility for inaccurate shades.
1.6) The consumer must understand that when we speak about adhesives, the coverage may not be compared neither to wrapping films nor do the painting, and that the cut may not always be accurate to the nearest millimeter.
1.7) Any kind of fluorescent color product may undergo slight shades variation when exposed to sunlight. This type of variation is not a defect of the product.
1.8) Any kind of product of any color and especially for fluo colors, might show tone variations if exposed to sun rays for a long time. These variations mustn't be considered as defects or faults. "We also want to specify that color gradations may undergo modifications for non-contextual orders, made on different time periods. We ask the customer to place different orders simultaneously, in order to obtain the best final product."
2.1) In the moment of booking the buyer must pay in whole the amount specified in the Article 1.2 with the methods indicated on the booking form.
2.2) The above term has essential character within the meaning and for the effects of article 1457 of the Italian Civil Code and having regard for the interest of the seller.
3.1) NEWTOON will promptly deliver the purchased products by express courier which guarantees a delivery throughout the national territory in 24/48 hours starting from 10-15 working days (if we don't have issues on production) after the execution of the order completion. For overseas delivery it need more than 3 days, more the 10/15 working days that are needed for the realization. Delivery takes place from Monday to Friday in the normal business time period (9-13; 14-18). In the event that the courier will be unable to effect delivery because the recipient is absent, after two attempts will leave a notice of attempted delivery with the indications of the address to contact to arrange the delivery. The order is considered complete when: the customer has paid in full the amount of the order; the customer has confirmed, if necessary, the correct drawing; we have all the customer details to realize and deliver the goods.
3.1b) Due to the new Coronavirus (COVID-19) pandemic emergency state declared by the WHO, our shippings might have some delays, because of the possible delivery services interruption in some areas (Italy, Europe, and all across the world). Therefore the 10/15 days are to be considered only aproximates and they are not binding to our terms and conditions state.
3.2) NEWTON will do the best possible to deliver the products to the consumer within the time limits indicated.
3.3) The consumer is required to contact NEWTON in case of delay in the delivery and however to signal every disservice at the following email address: email@example.com
3.4)The delivery times indicated must be considered as purely indicative and a delay does not legitimize the customer to refuse the delivery or to make a request for damages or compensation .
3.5) With regard to deliveries requested in non-EU countries any customs charges for import will be paid by the recipient.
4.1) Under Article. 55, paragraph 2, letter. a) and d), the consumer may exercise the right of returns provided in the Articles. 64 and following, Legislative Decree. n. 206 of 6 September 2005, but not on customized products like stickers and clothing, within 14 (fourteen) working days from the date of receipt of goods.
4.2) To exercise the right of returns mentioned in the previous Article 4.1, the customer must send to NEWTOON a notice within the time limits specified, to the following email address firstname.lastname@example.org. NEWTOON shall retain the shipping costs incurred, both for the procurement and return from/to the supplier, and for any shipment/collection to the customer's home.
4.3) In case of returns, the customer must return to his expense the products to NEWTOON within 14 (fourteen) days from the same withdrawal to the following:
Via Enrico Mattei, 26
a) because the returns is possible, the product must be returned intact and in original packaging and complete in all its parts;
b) the shipping costs (and any customs charges, if presents) for the return of the goods will be paid exclusively by the customer.
c) the shipment, until the attestation of the receipt in its warehouse indicated by NEWTOON, is under the complete responsibility of the customer;
d) if the goods are damaged during shipping, NEWTOON will inform immediately the customer to allow him to file a timely complaint against its courier and to obtain a reimbursement; the product, then, will be made available to the customer, while removing the request for withdrawal;
e) NEWTOON will be not responsible in any way for damage, theft and loss occurred during or in any case depending on the shipping for the return.
5.1) The Consumer undertakes of not to charge through the website www.hyena.it and not to request the printing of kits that contain:
a) images or written unlawful, threatening, abusive, defamatory, obscene, libelous, who instigate to hatred or racial or ethnic discrimination.
b) colors, lettering or images that infringes any patent, trademark, copyright or other rights of intellectual property of others.
c) any private or personal information or image of any third party without his written consent.
5.2)The Consumer declares on his sole responsibility that the contents uploaded on the site www.hyena.it and of which requires the printing have been previously checked by him and do not violate the prohibitions of the art. 5.1) above and he also states of hot having requested to print anything that did not have the right to publish.
5.3) NEWTOON, if realize that the content uploaded by the consumer through the website www.hyena.it and of which the consumer asks the printing they violate the rules of the paragraphs 5.1) and 5.2) above or current laws, it will not complete and will not ship the order of the Kit and will treat a sum corresponding to 20% of the price paid by the consumer to cover expenses.
5.4) NEWTON declares from now to decline any and all liability for the violation, by the Consumer, of what provided by this Article.
5.5) The brand HYENA.IT can be removed by our products only by paying a surcharge of 20% on the total product.
5.6) If the package should go in stock, NEWTOON company may decide to return the package on site, or send him for pulping, in order to avoid additional expenses. If the customer wanted it back, he must pay two times the shipping costs already incurred by NEWTOON.
5.7) All communication between NEWTOON and the customer must be made by email, which is the only way to keep track of all the conversations. Chat as: Facebook, WhatsApp and / or phone calls can not be taken into account, to avoid misunderstandings and misinterpretations.
6.1) The Consumer undertakes to compensate, indemnify and hold harmless NEWTOON from any claims derived as a result of violations of this contract by the consumer, such as violations of copyright, of the trademark or other rights of intellectual property of third parties as well as other obligations under art. 5) preceding.
You can choose among various payment methods to buy the adhesives: currently you can pay through PayPal system, credit card and bank transfer.
To private customers and end consumers, the invoice is issued only on request, in accordance with the Art 22 of Presidential Decree 633/72, at the moment of the order, upon notice of the complete personal details of tax code before the order and not after.
8.1) The warranty on the products shall operate within the limits set forth by Article 1495 of the Italian Civil Code, without prejudice to the further limitations set forth herein and those relating to use. 8.2) If the Customer discovers defects in the products, he/she must make a complaint to Newtoon in writing, under penalty of forfeiture, within 8 (eight) days of receipt of the same and keep the entire batch of material available. The claim must include invoicing data and a precise description of the defect complained of, accompanied, where possible, by photographs. 8.3) Hidden defects, under penalty of forfeiture of the guarantee, must be reported to Newtoon in writing within 8 (eight) days from the date of discovery of the defect. 8.4) The purchaser‘s action to enforce the guarantee for defects shall in any case be prescribed within 12 (twelve) months from delivery of the Products. 8.5) Similarly, the Customer releases Newtoon from the guarantee deriving from incorrect use, such as inappropriate application of the Products, modification or normal deterioration in use of the Products.
Hyena is also available in language English